ЁЯМ╕AnimeChat

Privacy Policy

Last updated: July 2026

1. Age Requirement

AnimeChat is strictly for users aged 18 and over. We do not knowingly allow anyone under 18 to use the Service.

We use automated systems to detect signals that a user may be under 18. If we detect or are informed that a user is under 18, we will terminate their access and delete their account, subject to safety records we are required to keep (see Section 4).

If you believe a minor is using AnimeChat, report them in-app or email [email protected].

2. Information We Collect

Automatically

  • IP address, and the country derived from it (via Cloudflare)
  • Session ID and device identifier
  • Browser and basic device information
  • Pages visited, and time and duration of visits

Information you give us

  • Email address (if you create an account, or sign in with Google)
  • Username, avatar, and profile details you choose to add (such as favourite anime or manhwa)
  • Chat preferences: interests, gender filter, country/region filter
  • Payment details тАФ handled entirely by our payment processor. We never see or store your full card number.

Generated by your use of the Service

  • XP, level, friends list, community memberships
  • Direct messages and community messages you send
  • Reports you submit, or that are submitted about you
  • Safety and moderation records (see Section 4)

3. How We Use Your Data

  • To match you with other users and run text, video, and community chat
  • To create and manage your account, and provide VIP features you purchase
  • To keep the platform safe тАФ detect abuse, minors, fraud, and illegal activity
  • To act on reports and enforce our Terms of Service
  • To understand usage and improve the Service
  • To comply with the law and respond to lawful requests

We do not sell your personal data.

Legal bases (for users in the EU/EEA, UK, and similar jurisdictions): performance of a contract (running the Service you asked for), legitimate interests (safety, abuse prevention, improvement), legal obligation (safety and law-enforcement duties), and consent (analytics cookies and marketing emails, where applicable).

4. Safety, Moderation, and Automated Scanning

You should understand exactly what this means in practice.

Automated scanning. Messages sent on AnimeChat are automatically scanned by software. This scanning detects, among other things:

  • Users who state or indicate that they are under 18
  • Content prohibited by our Terms and Community Guidelines
  • Spam, scams, and abusive behaviour

Consequences. If your message is flagged, it may be blocked from delivery, and you may receive a warning, have your chat ended, or have your account suspended or permanently banned.

Safety records. When our systems flag content, or when a user reports you, we create a safety record. This can include the message content, the matched text, your user or session ID, your IP address, and a timestamp. These records are kept for up to 12 months тАФ longer if legally required or if needed for an ongoing investigation тАФ so we can enforce bans, catch repeat offenders, and respond to lawful requests.

Human review. Flagged content and reports may be reviewed by our moderation team.

Video chat. Video and audio are transmitted peer-to-peer using WebRTC, and relayed through our servers only when a direct connection isn't possible. We do not record or store your video or audio calls.

Law enforcement and child safety. We will preserve and disclose data to law enforcement or child-protection authorities where we are legally required to, or where we believe in good faith it is necessary to prevent serious harm тАФ including any case involving child sexual exploitation or abuse. We have zero tolerance for this content.

5. What We Store, and What We Don't

TypeStored?
Random 1-on-1 text chatNot stored after delivery тАФ except when flagged by our safety systems or included in a report
Random video / audio chatNot recorded
Direct messages with friendsStored, so you can see your history
Community messagesStored, so members can see channel history
Reported chatsStored as part of the report, so moderators can see context
Safety-flagged messagesStored for up to 12 months (Section 4)

6. Cookies and Local Storage

Essential cookies handle your session and keep you signed in. These are required for the Service to work.

Analytics. We use Google Analytics to understand how the Service is used. Where the law requires it (for example in the EU/EEA and UK), we will ask for your consent before setting analytics cookies. Declining does not affect your access to AnimeChat.

Local storage remembers your preferences (sound, theme).

You can clear cookies and local storage at any time to reset your session.

7. Third-Party Services

Each has its own privacy practices:

  • Cloudflare тАФ CDN, security, country detection
  • KLIPY тАФ GIF search and sharing in chat
  • Google Analytics тАФ usage statistics
  • Google OAuth тАФ optional sign-in with Google
  • Our payment processor тАФ VIP subscription billing (we do not store full card details)
  • Zoho Mail тАФ handling email sent to our support address

8. Data Retention

  • Session data: 30 days after last activity
  • Guest sessions: automatically deleted after 30 days of inactivity
  • Account data: until you request deletion
  • Safety and moderation records: up to 12 months, or longer where legally required or needed for an ongoing investigation
  • Ban records: kept for as long as the ban is in effect
  • Billing records: as required by tax and accounting law

9. Your Rights

Depending on where you live, you may have the right to access, correct, delete, object to or restrict our processing of your data, withdraw consent, request data portability, and complain to your local data protection authority.

To exercise any of these, email [email protected]. We'll respond within the time required by applicable law, and may need to verify your identity first.

Please note: we may decline a deletion request for safety records, ban records, or data we're legally required to keep. Deleting your account does not lift a ban.

10. International Data Transfers

AnimeChat is available globally. Your data may be transferred to and processed in countries other than your own, including by the third-party providers listed in Section 7. Where required, we rely on appropriate safeguards for those transfers.

11. Security and Data Breaches

We use HTTPS/TLS encryption, access controls, and encrypted backups. No system is completely secure, and we can't guarantee absolute security.

If we become aware of a breach that poses a risk to you, we will notify affected users and the relevant authorities as required by law.

12. Children's Privacy

AnimeChat is not for anyone under 18. We do not knowingly collect personal data from anyone under 18.

If you are under 18, do not use this Service and do not send us any personal information.

If you are a parent or guardian and believe a child under 18 has given us personal information, contact [email protected] and we will delete it and terminate the account.

13. Changes to This Policy

We may update this policy. The "Last updated" date will change, and material changes will be announced on the Service. Continuing to use AnimeChat after a change means you accept the updated policy.

14. Contact

[email protected]